The 2006 eBay Live conference in Las Vegas is the 5th annual event. 15,000 people signed up for the event, and for the first time it sold out. It sold out more than 2 weeks prior to the opening day ceremonies. People from all 50 states are at the conference and 35 foreign countries are represented including Malta, Estonia and Thailand. 1.3 million eBay users make their primary income from selling on eBay The average age of the eBay user is 55 Last Saturday the 200th million eBay user registered. If eBay were a country, it would now be the fifth largest country in the world based on population. There are 720 eBay, PayPal and Skype employees working the convention (eBay owns PayPal and Skype) Thanks to eBay users using the eBay Giving Works charitable donation link when selling certain items, eBay members donated $20 million to charities in the last year, much of it going to Katrina relief. In the last year eBay hired 400 customer support representatives in an effort to boost its customer support (both phone and live chat help) According to Bill Cobb, President of eBay North America, “Collectibles are the heart and soul of eBay.” The no. 1 reason people do not complete an eBay transaction is due to higher than anticipated shipping costs quoted by the seller. 54 percent of people surveyed said the shipping cost was the most important thing they considered when making a purchase. In the next few months eBay will begin cracking down hard on sellers who gouge on shipping costs. EBay buys 15 million keywords for search engines. |